Privacy Policy Commitment Statement

Your privacy matters to us—understand how your information is used and protected.

Introduction to Our Privacy Approach

At seraphivonta, we are dedicated to respecting your privacy and managing your information responsibly. This policy outlines the ways we collect, use, and protect personal data when you interact with our website, so that you can browse with confidence and make informed decisions about your information.

Our aim is to provide transparency regarding what information we gather, the reasons we use it, and the measures in place to keep it safe. This privacy policy is designed in accordance with Australian privacy laws, ensuring your rights are recognised and upheld at each step.

Information We Collect and How

We collect personal information directly and automatically to enhance our services. This includes information provided through forms and data gathered from how you use our website.

Personal Data You Provide Directly

  • When you contact us, such as through email or inquiry forms
  • When you sign up for newsletters, blog updates, or similar services
  • When you comment, post, or interact with website features
  • When you participate in online surveys or promotional features
  • When you request support, assistance, or information

Information Collected Automatically

  • IP addresses and browser types for security and troubleshooting
  • Browsing patterns, including pages visited and time spent
  • Interaction data, like clicks, downloads, and session activity
  • Device and operating system details for optimisation
  • Referral source (where you accessed our site from)

How We Use Your Information

Your personal data helps us monitor site performance, respond to your inquiries, and improve overall user experience. It also allows us to tailor content for relevance.

  • Facilitating communication and responding to questions
  • Providing personalised blog and service recommendations
  • Enhancing website content, layouts, and user navigation
  • Monitoring site performance and detecting any issues
  • Sending newsletters or updates when requested
  • Ensuring compliance with local regulations
  • Preventing fraud and maintaining security protocols

Our Commitment: We commit to using personal information only for legitimate, specified purposes and to limiting access to those with a genuine business need. Your trust is important to us, so we continually review and strengthen data protection measures.

When Your Data Is Shared

We do not sell your personal data. Information may be shared with service providers or legal authorities if required for website operation or compliance with Australian law.

Third-Party Service Providers

Trusted providers may help us manage the website, deliver emails, or analyse site usage, and only receive information necessary for their tasks.

Legal Disclosures

Your data may be disclosed to comply with legal requests or protect our rights.

Anonymous Analytics and Stats

We use aggregated, anonymous statistics to understand trends and improve our services.

Your Privacy Rights, Explained

You have the right to access, update, or object to the use of your personal information, as well as request deletion or restriction under certain circumstances.

  • Request a copy of your personal data held by us
  • Correct or update your information when needed
  • Request removal of your data from our systems
  • Ask for your data in a portable, commonly used format
  • Object to certain types of data processing activities
  • Request limits on data usage where applicable

To make a request or learn more about your privacy rights, contact us using the information provided at the end of this policy document.

How We Protect Your Data

Physical, technical, and organisational measures are in place to help prevent loss, misuse, or unauthorised access to personal information shared with us.

Technical Safeguards

  • Encrypted communication between browsers and servers
  • Regular software, platform, and plugin updates
  • Firewall and network security protocols monitored
  • Continuous vulnerability assessments and patches

Organisational Controls

  • Access restricted to authorised personnel only
  • Routine privacy and security training for our team
  • Clear policies on data handling and retention
  • Incident response plans for any privacy concerns

Data Retention Periods

Personal information is retained for as long as necessary for the purposes stated or as required by Australian law. We conduct periodic data audits to ensure compliance.

  • Kept while you maintain an account with us
  • Retained as needed for site improvements
  • Held for resolving questions or disputes
  • Stored for regulatory and tax obligations
  • Retained only with your clear consent

You may request deletion of your data if you withdraw consent.

International Data Transfers

If your data is transferred outside Australia, appropriate safeguards—including data agreements—are used to protect your information according to privacy standards.

  • Only when necessary for service operation
  • With reputable third parties complying with privacy laws
  • Applying encryption to transferred data when feasible
  • Ensuring all transfers meet Australian legal requirements

Cookies and Related Technologies

Cookies allow us to enhance your site experience, remember your preferences, and analyse traffic in accordance with Australian regulations.

Types of Cookies Used

  • Critical for enabling website core functionalities
  • Help us understand and improve performance
  • Adapt content and layout to user preferences
  • Support site features such as language choices

You can manage your cookie preferences through your browser settings at any time.

Updates to This Policy

seraphivonta reviews privacy practices periodically and may update this policy. Changes will be communicated on this page or as required by law.

  • Website announcements highlighting major policy updates
  • Direct notifications if you subscribe to updates
  • Time-stamped updates for transparency
  • Ways to contact us for clarification if needed

Check back regularly for the most updated privacy information.

Contact for Privacy Queries

If you have any questions about our privacy policy or your data rights, we encourage you to get in touch.

seraphivonta

125 Stirling Street, Perth, WA 6000 Australia

Phone: +61-8-5195-0996

Email: content@seraphivonta.com

Last revised on 15 October 2025

Effective 15 October 2025